Chesapeake Extension Master Gardener Help Desk
The Chesapeake Extension Master Gardener Help Desk provides resources and solutions for the home gardener. Have a question? We've provided a list of our most popular publications below, but you can also get help by searching the
online publications database or utilize our help desk services.
Citizens may call, visit, or e-mail us with their gardening questions and we will supply the latest research-based information. Gardeners are encouraged to bring in samples for diagnosis and solutions to gardening problems. If we cannot diagnose the problem on site, we will mail samples to Virginia Tech for laboratory analysis. For directions on collecting samples, try either one of these publications:
Soil Testing and Plant Analysis or Soil Sampling for the Home Gardener.
Help Desk Hours: Monday & Friday (excluding holidays) 9:00am to 12:00pm and Wednesdays from Noon to 3:00 pm. Samples may be dropped off during the same hours. Please use the phone number to speak to an agent. Telephone us at: 757-382-6348 Visit us at: the Agricultural Trailer
Email us at: firstname.lastname@example.org
We've also created a
help desk online inquiry form that asks many of the questions our volunteers would explore with you. The answers go directly to our volunteers and they will follow-up with a phone call, email and/or publication mailing as needed. Articles
Identification and Diagnosis Articles:
HELP! SOMETHING IS WRONG WITH MY PLANT!
Only fields that are starred are required. Do your best to answer as many of the questions below as possible. This will help our master gardeners to diagnose the problem and recommend a course of action for your troubled plant.
What Kind of Plant Is It?
Where is the Plant Located?
How Does the Damage Appear on the Plant?
What is the Color of the Damage?
Where does the Damage Occur on the Plant?
Tips of Growth
Center of Plant
When did you First Notice the Damage?
How much Water Does the Plant Receive?
Irrigation System on Set Schedule
Water As Needed (by hand, hose or sprinkler)
How Well Does the Soil Around the Plant Drain?
Plant is in a Pot or Raised Bed
Water drains away quickly (less than 30 minutes)
Water Remains around the plant for 24 hours or more after a rain or watering)
Any Recent Weather Factors That May Come Into Play?
Any Unsual Conditions that You Suspect?
Thank you for taking the time to complete the form. Someone will respond to your questions as soon as possible. The Help Desk is manned by volunteers, on most Mondays through Fridays from 9am to 1pm during the months of March through October.
If you are a commerical grower, you need to call or visit the office and you will be directed to our Agriculture and Natural Resources specialist. Office hours are M-F from 7:30am to 5pm, and you should call the main number: (757) 382-6348.